Vine Clinic Help Centre - CardioScan Hong Kong
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Welcome!

Here you’ll find helpful resources for training support and to successfully manage your Vine Holter!

Learning

Fitting the Holter

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Quick Guide

Vine Fitting Guide

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Quick Guide

Vine Patient Instructions and Symptom Diary

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Video Guide

Patient enrolment on BeatBox

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Video Guide

Upoading Data from a
Test to BeatBox

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Useful information

Understanding the lights

Correctly fitted device

A green flashing light (slow) occurs when Vine is fitted to the body, to indicate the device is receiving a good signal – flashing about every 2 seconds. It may take a couple of minutes for a clear trace, which is normal and no need for concern

Error

A red light indicates that an error has occurred.

Marking an event

All three lights flashing occurs when a patient double taps the device, to record an event when feeling symptomatic.

 

Low battery

A yellow flashing light indicates the battery is running low (see more on battery status below).

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Frequently asked questions

Common questions

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Lights during charging

Green flashing light every 2 seconds indicates the device is charging.

Green stable light that is permanently on indicates the device is fully charged.

 

Lights during start up

All three lights flashing indicates the device is running a self test, which begins as soon as you remove it from the docking station. If an issue is detected, a stable red light will come on for about 15s. In this case the device cannot be used and you should contact the service team.

 

Ready for use

Double flashing green light – flashing twice every 2 seconds – occurs after self testing is completed, and indicates the device is ready for use.

 

The device at rest

Green flashing light at 5 second intervals indicates the device is at rest, and awaiting patient contact

Yellow light will come if the battery is low (Refer to Batter status below)

Red flashing light at 5 second intervals indicates there is still ECG recordings on the device

 

The device when recording

A green flashing light (slow) occurs when Vine is fitted to the body, to indicate the device is receiving a good signal – flashing about every 2 seconds.

 

Loss of contact with the body

A green flashing light (fast) occurs when you detach the device from the body (such as during electrode changes) or if a good connection hasn’t been made – flashing about every 1 second.

 

For more information on the lights, view the full Vine manual provided.